Frequently Asked Questions

Many people lose their vaccination records or do not have a complete overview of their vaccinations. Vaxy solves this by storing all your vaccinations securely and clearly, including those of your family. You receive reminders when a vaccination is about to expire and can easily keep or share proof. This is useful for doctor visits or travel.

You only need a vaccination booklet when travelling to countries where it is mandatory. A digital backup is wise in case you lose the booklet. For yellow fever, proof may be mandatory in countries including Angola, Benin, Burkina Faso, Burundi, Cameroon, Central African Republic, Congo, Democratic Republic of the Congo, Côte d'Ivoire (Ivory Coast), Equatorial Guinea, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Liberia, Mali, Mauritania, Niger, Nigeria, Senegal, Sierra Leone, South Sudan, Togo and Uganda; in South America this applies to Bolivia and French Guiana. Countries such as Suriname, Brazil, Ecuador, Colombia, Peru, Venezuela, Guyana, Paraguay, Panama, India, Australia, Singapore, China, the United Arab Emirates and Saudi Arabia may also require proof if you arrive from or travelled through a yellow-fever risk country. Rules differ per country and change regularly; check before departure via ggdreisvaccinaties.nl or an official travel clinic.

You can view part of your vaccinations via mijn.rivm.nl by logging in with DigiD, but not everything is always registered there. Children's vaccinations are often recorded in a care portal such as Mijn kinddossier or GGD Ouderportaal. Travel vaccinations are often registered per clinic and can be requested there. Vaccinations given by your GP can be requested from your GP. You can then import vaccinations easily by taking a photo; Vaxy recognizes them automatically.

Yes, you can make an appointment for your travel vaccinations through the app.

Your data is stored securely by us and is never deleted by us. Sometimes users forget which login method they used, such as Apple, Google, Facebook or email. In that case we can find the account. If you have a question about your data, email [email protected].

We apply data minimization: we store only the data strictly necessary for the app to work. Medical data is shielded, is never used commercially and is not shared with third parties without explicit consent. The goal is always to give you control over your own data.

We follow international best practices and security standards. This includes encryption of data at rest and in transit, limited and controlled server access, continuous monitoring and logging to quickly detect anomalies, and regular updates and security tests to prevent new risks. We periodically evaluate our measures and adapt them when new techniques or risks arise.

Only strictly authorized persons have access, and only for necessary technical work or further development of the app. No one else can view or use your data. You always remain the owner of your data.

The app is designed to function safely and stably. We continuously make improvements and updates, extensively test every new version and work together to maintain high quality standards.

The main features are: registering vaccinations with brand, batch number, dose and validity; receiving reminders when a vaccination is about to expire; uploading or photographing vaccination records for your own archive; viewing information about infectious diseases and the Dutch National Immunization Program; exporting your vaccination overview, for example as a PDF; and managing multiple profiles, for example for children or family members.

With Vaxy you keep all your vaccinations clearly organized in one app. You can register vaccinations, set reminders and consult information about infectious diseases. This gives you insight into your own vaccinations and those of your children.

Yes. We continuously work on expanding the app, such as integrations with healthcare institutions, the option to make appointments at connected vaccination locations and additional insights based on anonymous trends and statistics. User feedback plays a major role in developing new features.

No, not directly. Missing something? Send us an email at [email protected] and we will assess whether we can add it.

Via the feedback form in the app or by email at [email protected]. We usually respond within one working day.

Yes. You can export your vaccination overview, for example as a PDF. We are also exploring options for integrations with other systems so your data remains usable.

You can delete your account at any time through the settings. All personal data will then be erased. Anonymized data that cannot be traced back to you may be kept for statistical purposes, for example to show trends.